Tuition Reimbursement Program Management
Employees want to advance through education. We can help you help them.
Tuition reimbursement is an in-demand company benefit. It shows employees that you care about their ongoing education and want them to grow in their careers. A well-run employer tuition reimbursement program is essential for recruiting and retaining loyal employees and it’s critical that employee benefits are available securely and consistently. That’s where we come in.
Educated employees increase company value.
Educated employees — who aren’t worried about school expenses — increase a company’s value through improved job performance. Plus, a tuition reimbursement benefit boosts employee retention. Whether your company pays up-front for tuition assistance or reimburses employees after they complete courses, we create programs that enable employees to take full advantage of your education assistance benefits.
With ISTS, you get the whole ball of wax on employer tuition reimbursement program management.
We leverage both personal service and secure, proprietary technology to deliver a tuition reimbursement management system that maximizes the effectiveness of your program. Our services for managing employer tuition programs include:
Dedicated Program Success Team
Our team of experts optimizes and executes your tuition reimbursement program. They keep up with industry trends to provide valuable insights and recommendations, and look for every opportunity to go above and beyond to delight our clients.
Customized Program Design & Implementation
We collaborate with each employer to develop a personalized tuition reimbursement program, defining qualifications and optimizing the application process. We produce informational materials to boost awareness about your tuition benefit across your workforce.
Comprehensive Program Management
Our full-service approach covers all aspects of program administration, including verifying employee eligibility, ensuring requirements have been satisfied, disbursing payments, and reporting on program metrics.
Employee Experience & Support
We are invested in providing a smooth and enjoyable experience for your employees through user-friendly technology, individualized assistance, and targeted communication. Our team offers support throughout the entire request, approval, and payment process.
We’ve thought of everything when it comes to tuition reimbursement programs.
We help clients from conception to impact with employee tuition reimbursement services that include:
- Dedicated Program Coordinator
- Policy review and best practice recommendations
- Custom user experience design
- Online application with automated manager approval
- Demographic and payroll data feeds
- Application and document validation and processing
- Client reporting
- Status notifications and reminders throughout the process
- Payment calculation and cap management
- Multichannel program support for employees
But wait, there’s more!
At ISTS, we are dedicated to constantly improving. We are always looking to expand our knowledge and push ourselves to achieve more. In addition to our comprehensive services, we give companies special opportunities to level up their tuition reimbursement programs.
Business Intelligence
Take a look under the hood! We offer diagnostic and analytic services, including enhanced reporting, to spark deeper insights into your program’s performance and inform decision making.
Career & Financial Success
Enhance your tuition benefit and bolster employee satisfaction even more with career coaching, workforce education tools and other resources from our trusted industry partners.
Consultation
Meet one-on-one with our Principal Consultant for expert guidance and best practices on program design, policy development and other strategic priorities tied to your tuition assistance or reimbursement benefit.
What our clients love about working with ISTS:
“We’ve been collaborating with ISTS for a decade, and their proactive and progressive approach has significantly improved our scholarship and tuition reimbursement programs. Our Program Administrator is exceptional, providing commendable response times and prompt issue resolution. Highly pleased with their services.”
“Consistency with the customer support team in communicating with EA participants. Overall there has been a huge improvement in working with ISTS in terms of updates and general communication. Much appreciated and a pleasure to work with!”
“ISTS is one of the most professional vendors we have had the opportunity to work with. The entire staff is courteous, efficient, helpful, professional and knowledgeable. The staff goes the extra mile to help out the client.”
“What I love most about ISTS is the exceptional customer service and the people. I am always amazed at the efficiency which my inquiries are answered and my requests fulfilled. The staff are an amazing team with varied expertise that all work together to provide this great customer experience.”
Get the most out of your tuition reimbursement program.
It’s our pleasure to help organizations like yours empower employees through education. Reach out to learn more about how we can partner.