Careers at ISTS

Join us in making it fun and easy for people to be their best.

If you’re looking for a flexible environment with humans who are passionate about doing meaningful work and committed to growth, you’ve come to the right place.

The ISTS Way

We’re passionate about building a great place for people to grow. Those people may be our team members, the program participants we support, or the clients we serve. We believe that growth is vital, whether it is working to obtain a degree or just learning something new. That’s why our Core Values are represented by an acronym – GROWTH.

These values permeate our work every day and we strive to use them as a filter for each decision we make.

Every employee is an important piece of the puzzle!

No matter what role they fill, everyone at ISTS is an important piece of the puzzle that helps us celebrate our individuality while working as a cohesive team. We are committed to providing an inclusive environment that reflects the diversity of the populations we serve and where everyone is treated fairly, with respect and dignity.

Our greatest asset is our people and although we operate in a remote-first environment, we connect often to build meaningful relationships because when people trust each other, they do great work. We are intentional about who we hire and conduct a thorough hiring process to ensure we have the right people in the right roles so we can all work better.

Right People, Right Seat

From collaborating with a client on the launch of a new scholarship program to helping an adult learner navigate their employer’s tuition reimbursement process, our team works in a variety of disciplines to deliver top-notch experiences to educational assistance program sponsors and participants. We hire for roles in the following business areas and other specialized functions.

Account Management

Business Intelligence

Client & Program Success

Marketing

Sales

Technology

Benefits

We offer a competitive range of benefits and perks so that our employees can thrive professionally and personally, pursue their passions and plan for the future.

Health & Wellness

Medical, dental and vision plans, life and disability insurance, plus counseling and other personalized support through an Employee Assistance Program.

Work-Life Balance

Remote-first work arrangements, flexible Paid Time Off including holidays, professional development, parental leave, and volunteer opportunities.

Financial

401K with company match, Health Savings Account with employer contribution, profit-based incentive program, and a variety of discounts and rewards.

Love Where You Work

We’re proud to be a Tennessean Top Workplace, an award based on employee feedback that recognizes companies with a people-first culture. Check out what our team has to say about what makes ISTS a great place to work!

“ISTS is a great place to find the best version of your professional self. The culture allows for difference of perspective, skillset, and experience, and core values ensure that aspiration is rewarded with opportunity. We are a growing company, which means our goals are never small or uninteresting, and I would recommend ISTS to anybody who feels ready to join the effort to transform our company.”

“This team sees people as people. Leadership understands the needs of people to fit their lives around work and their work around their lives. I think it would be very difficult to find anywhere that takes people’s personal needs into considerations as much as ISTS, with our PTO policies, flexible scheduling, and personal approach to leadership.”

“ISTS is a place for growth and transformation. For those who want to continue to challenge themselves, learn daily and contribute to a dynamic team, ISTS provides an ideal remote work environment. ISTS has solid Core Values and wants to “give back” to the community at large by participating in many volunteer activities.”

“I really feel valued as an employee. Not only because of how much this company gives back to their employees, but also my teammates and peers always go out of their way to offer encouragement and really just make everyone feel valued. The work is hard sometimes, but having a strong support system with both my immediate team members and leadership helps the hard days not feel so bad.”

Frequently Asked Questions

  • Do people like working at ISTS?

    We’ll let you be the judge. Check out our Glassdoor profile and the testimonials above to see what real-life ISTS team members say about working here.

  • How do you decide compensation?

    We conduct market analysis based on the role requirements and carefully determine a range for every position. We believe we have a responsibility to compensate employees fairly and believe that compensation goes beyond a paycheck to include things like benefits, workplace culture and quality of life.

  • What will happen after I apply?

    First, you’ll receive a thank-you email to let you know we received your application. You’ll be reminded to complete a Culture Index Survey to wrap up the application process. Once your application is complete, we’ll review your application carefully and then reach out to let you know what’s next.

  • Why do you use video interviews?

    A lot of qualified candidates want to work with us, but we like to hire people, not qualifications. A resume only gives us a little hint of who you are, so we use video interviews to get to know applicants on a deeper level. We know it can feel a little awkward (OK, maybe a lot awkward), but trust us – you’re in good company.

  • I didn’t get a follow-up email and it’s been more than a week, what’s going on?

    If you applied for an open position, the chances are really good that we reached out. Even if you got the confirmation email when you submitted your application, check your spam folder to be sure our follow-up wasn’t filtered out by your email provider. We strive to reply to every application because we know what it’s like to be left wondering and don’t want that to happen to you.

  • Why do you use Culture Index?

    We ask all candidates to complete the Culture Index Survey so we can see how it may apply to your work-related needs as well as our company requirements. It also assists us in better employee management and development.

  • What’s the corporate ladder like at ISTS and how can I climb it?

    We don’t think it takes a title to be a leader. We believe in people growing to be their best self, no matter where they are and our flat organizational structure reflects that idea. We want to help employees grow and achieve their career goals. Professional Development Plans are an expectation, but if you’re a corporate climber concerned with titles, ISTS probably isn’t your kind of place.

Join the ISTS team!

Take the next step in advancing your career and explore our remote-friendly opportunities.

View Open Positions